The people are great, but executives don’t protect the team. I was provided a manager role after 1 year of working there and that is it. They lie about the pay. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. KEY NOT FOUND: ei.filter.lock-cta.message. And when they do so something it's for show and tell just to take pics. There are currently no benefit reviews for this company. I had creative control over developing coaching and training material that was very effective. The most useful review selected by Indeed. And commission is a plus!! And they are very unorganized, they make last minute changes all the time. The training is rushed and they just throw you out there on the phones and expect you to be perfect right away. Mr. Cooper Group (NASDAQ: COOP) provides quality servicing, origination and transaction based services related principally to single-family residences throughout the United States with operations under its primary brands: Mr. Cooper® and Xome®. Lunch breaks were often reduce without 24 hour notice to accommodate high call volume. Management needs to stop being like they are in high school. Works well with taking night classes. Reviews from Mr. Cooper employees about Mr. Cooper culture, salaries, benefits, work-life balance, management, job security, and more.

Poor management, unprofessional, unorganized.

This company left a bad mark on me, I wouldn't advise my worst enemy to work there. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. But when they do visit it is nothing but a dog and pony show. Thank you for sharing your feedback. Sometimes they would cancel your lunch. Thank you for sharing your feedback. Customer Service Representative/Sales Associate, Great if you work at the corporate office. Check our openings: http://glassdoor.com/slink.htm?key=vM4Gk. That's not what we like to hear. Ask a question about working or interviewing at Mr. Cooper.

Is Mr. Cooper hiring new workers during the COVID-19 outbreak? When senior management feels threatened that thier job is in danger that start pointing fingers and firing everyone but themselves. People will screw you over to make themselves look better, especially those who aren't meeting their stats. we follow the platinum rule and not the golden rule, meaning “treat others how they want to be treated!”.

Diversity Score tracks how positively diverse employees rate their experience at, Customer Service Representative/Call Center. Not the best place to work.

We are reimagining data integration, workflow prioritization, task specialization and workforce optimization to drive down cycle times while delighting our…, Responsible for day-to-day execution and monitoring of outbound dialer jobs’ performance, inbound and blend application changes, adhoc data analysis, production…, The Recording Fee Reconciliation Associate is responsible for auditing closed loans to ensure the Title Company has not over-charged the borrower for the cost…. But loss mitigation is very stressful and demanding>very difficult to reach goals if the customers cant pay, so you face a lot of foreclosures, we strive to improve customer service! If you work at the satellite sites you have no value. Team Lead / Manager / Customer Operations Manager, Not as many advancement options without relocating, Loss Mitigation/ Customer Service Representative. Principal IT Business Transformation Engineer, Benefits Specialist II Leave Administration. Cooper Group Physical Security policies, as well as, are utilizing best practices in the security field. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, …

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