REFUND PROCESS – SEASON TICKET HOLDERS: 2019/20 Season Ticket and Half Season Ticket holders who paid by card (whether over the phone, online or in person) and wish to receive money back from the Club are asked to email ticketoffice@ccfc.co.uk with subject line ‘Season Ticket Refund’ and the following details: From 9am on Monday 1 June, supporters with an online ticketing account will be able to select from the following options at LCFC.com: 2019/20 Season Ticket purchasers will be entitled to request a refund equal to 4/19ths of the cost of the Season Tickets they have purchased. Refunds on Season Ticket Installment Payments: An installment payment on a season ticket is not refundable. The games affected were: From fan feedback, we know that a significant number of fans do not wish to receive a refund on these games to help the Club through this uncertain time – we are very grateful to those supporters who decide to make this gesture, which will be extremely helpful in the running of the Club and preparations for the Championship season. Meanwhile, our commercial team are currently in the process of contacting our commercial clients in order to talk through the options available to them. Half Season Ticket holders can receive a refund of 50% of the amount they paid. In order to use the live chat functionality you need to opt into live chat cookies. From Friday 25th September, Coventry City’s Ticket Office at the Butts Park Arena will be closed until further notice. We’d like to take this opportunity to thank you for your patience and support during these testing times. From Friday 25th September, Coventry City’s Ticket Office at the Butts Park Arena will be closed until further notice. In order to use the live chat functionality you need to opt into live chat cookies. To find out more click here, Away match tickets – 27 July ‘til 7 August, If a supporter is eligible for a refund, a credit balance will be applied to the ‘Account Cashback’ section within their, After logging in, supporters must enter the bank details they wish to use for the refund transaction. This will be 1/23rds of the amount paid for your 2019/20 Season Ticket/Premium Membership and there will be the option to have this deducted from your 2020/21 price when you purchase. Donate now. We will let fans know when the Ticket Office will be able to re-open in due course. REFUND PROCESS – CAR PARKING SEASON TICKET HOLDERS: 2019/20 Car Parking Season Ticket holders,  who paid by card (whether over the phone, online or in person) and wish to receive money back from the Club are asked to email hospitality@ccfc.co.uk with the subject line ‘Car Parking Refund’ and the following details: The Ticket Office at Butts Park Arena currently remains closed. By continuing, you agree to the use of cookies. Coventry City's Championship Club Memberships are now SOLD OUT! For Season Tickets/Premium Memberships/Executive Boxes purchased on finance, we will only be able to process a refund on the purchase price if the finance agreement is fully paid. “We’ve been contacted by a number of supporters expressing a desire to donate to the Vichai Srivaddhanaprabha Foundation and its work supporting our communities through this crisis, which is a kind gesture for those in a position to do so. “CardNet held up the money going to fans, however failed to tell us that they had done this. The Club would like to extend its appreciation to supporters for their patience and understanding during this uniquely challenging time, and assures its Season Ticket Holders that every possible step will be taken to ensure that further information relating to the 2020/21 season is issued as soon as the Club is able to confirm it. The deadline for fans to request a refund will be Wednesday 5th August. Half Season Ticket holders can receive a refund of 50% of the amount they paid. We only found this out late on 15th May following our investigations – with still no communication from CardNet to say there was an issue. Alternatively, please email ifollow@efl.com - note that live chat is recommended for the quickest response on a matchday. Further updates will be issued to Season Ticket Holders directly and via LCFC.com. Streaming is available through desktop and through the SAFSEE mobile app. “In addition, we will be seeking clarification from the club about what the loss of season ticket status and its benefits means for those fans who seek a cash refund. Coventry City have confirmed arrangements so that 2019/20 Season Ticket holders, Premium Membership holders and Executive Box holders, plus Seasonal Car Parking holders, will be able to receive a refund on the final home games of the season. Separately, as previously communicated, all Season Ticket and Premium Membership holders will have the option to receive money off for 2020/21 due to the cancellation of the Bury fixture in the 2019/20 season. All hospitality clients will be contacted directly by account managers in the coming days. Phase 1: Match ticket holders only (for home and away matches). Fans can expect money to show in their accounts shortly and we apologise to our fans for this delay.”. Search; How it works. Five games of the Sky Blues’ title winning campaign were cancelled due to the Coronavirus pandemic.

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