Hi Hello I opened an account at Amazon, and they opened the bill to me and a quarter of an hour later they suspended it. Be Determined Overall the information here is misleading. In most cases I handle, the life of the business or even the financial health of my client is at stake when we help them compose escalations. Be kind yet firm. How to use the escalation process effectively, 2. After waiting 30 days and repeatedly demanding my account be closed with no answer, I do exactly what is says i can do in the help section of seller central and I apply for a new account. We’ll cover what an escalation is, where Bezos escalations fit in, the common mistakes sellers making when submitting escalations, and how to make investigators take your escalated appeal seriously. Finally I send in a pretty ugly message, not gonna lie, Im so upset and my mental health from this has taken its toll, I get a response…. Simply silent. Please don’t gamble that you understand this material enough on your own before emailing these email queues. The primary one, is that you’re not asking Jeff for help – you need to make a strong case for why your appeal should be reviewed again. Sell more effectively on eBay, understand the latest changes, and discover new software. After making it past the address verification point and validating the post card number they send you in the mail and waiting the 2 days they say it takes to be verified, I wait 10 days and still hear nothing and here I am again! It’s also worth mentioning that you haven’t received an indication that investigators appreciated the past information that you provided, despite the fact that it matches what they asked for. Make sure you do, in case you only get one shot. Amazon's customer service phone number is 1-888-280-4331.And you can call that number 24 hours a day, seven days a week. You don’t have to be “final worded” to be missing a response, unfortunately.

Simply spamming my former teams with the same weak POA is just burning through your chances and could lead them to stop corresponding with you, leaving your account permanently suspended. Always remember that everything about you represents your brand. Required fields are marked *. You can emphasize the best parts of the POA in your escalation letter, including your top three completed proactive solutions that fully resolved past problems while preventing fresh ones in the future. Some even say pull on the heartstrings and beg them to come back to save your business and family finances. We wrote our POA along with invoices and showing bank statements as proof of payment and a letter from our supplier. Regularly ask what the necessary measures have been done and currently been doing to resolve the problem. Even then, in many cases, sellers do exactly what they are told to do, only to have Seller Performance refuse it or fail to reply. After 6 months all of the IP violations have been expired and now my account shows 0 IP violations. I say that you should only do that if you have little to say overall and if you are escalating simply to throw something at the wall, and hope it might stick. Correct format, Unaltered docs that had information that matched seller central information….

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